Privacy Policy

Introduction

At CroatiaResortsLista, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or stay at our casino hotels.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on our website
• Make a reservation at one of our casino hotels
• Sign up for our newsletter or promotional communications
• Participate in our loyalty program
• Contact our customer service
• Use our casino gaming services

The types of personal information we may collect include:

• Name and contact information (email address, phone number, mailing address)
• Date of birth and age verification information
• Payment information (credit card details, billing address)
• Government-issued identification for age verification and compliance
• Gaming preferences and history
• Communication preferences

Automatically Collected Information

When you visit our website or use our services, we may automatically collect certain information about your device and your visit, including:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring websites
• Gaming activity and preferences

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process your reservations and payments
• Provide and maintain our services
• Verify your identity and age for gaming compliance
• Communicate with you about your reservations, inquiries, or requests
• Send you marketing and promotional communications (with your consent)
• Improve our website, services, and customer experience
• Monitor and analyze usage patterns and trends
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and enforce our terms and conditions

Information Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors, service providers, and contractors who perform services on our behalf.
• Business Partners: Our casino hotel partners and affiliates to fulfill your reservations and provide services.
• Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process.
• Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users or others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

For casino gaming activities, we employ additional security measures to protect your gaming data and financial transactions, including encryption, secure servers, and regular security audits.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to withdraw consent for processing your personal information
• The right to object to processing of your personal information
• The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

When we transfer your personal information internationally, we take appropriate safeguards to ensure that your personal information is protected in accordance with this Privacy Policy.